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Water & Sewer Department


Anyone interested in being a Water & Waste Water Treatment Operator should apply through the Seneca County Personnel Department. There is continuous recruitment for this position. Applications for this test are available at the Personnel Department located at 1 DiPronio Dr. Waterloo NY 13165 or

Water Department Public Notice
The Seneca Falls Water Department has temporarily discontinued Chloramines as of 10/23/18 as the disinfectant treatment process for our water supply. Due to the continued and unusual temperature of Cayuga Lake it is necessary for us to continue with Free Chlorine. This is a temporary change, and as soon as the lake temperature returns to normal we will gradually return to the Chloramines treatment process. Quality water is a vital to our residents and businesses. The only change you may notice is a stronger chlorine odor while we are using the Free Chlorine disinfectant process. The quality of our water will not change. The Water Department will go back to using MonoChloramines on of 11/26/18. As always, we want to keep you updated and informed about your drinking water. If you have questions or concerns, please contact us at 315-568-6211. You may also find information online at, and

NOTIFICATION: Auburn Road Water Tower Restoration
Click here to download the notice (.pdf) from Supervisor Lazzaro

2016 Water/Sewer Rate Increase Notification
As we all round into the New Year and assess our basic needs, set goals and plan financially for tomorrow, we take inventory of the year past and look forward to an opportunity to keep what was good and change for the better. Read More (.pdf)

Senior Citizens Water/Sewer Credit Program
The Senior Citizens Water/Sewer Credit Program is a program that requires an annual application, as well as income verification. The program is based upon income and consumption levels, and allows for a discount of either 25 or 50 percent. If eligible, the credit will be applied on the next billing cycle after it is approved and will not be retroactive for a bill that has already been posted.
- Credit Application (.doc)
- Senior Credit Guidelines (.doc)

Applications and guidelines can also be picked up at the Water Department Office located at 130 Ovid Street.

Effective immediately: The Town of Seneca Falls through combination of the old “Village” and “Town” of Seneca Falls Codes has created one uniform code, applicable to all residents. Inflow / Infiltration Inspections (Aka Sewer Inspections) are now required to be completed on all properties in Seneca Falls and all areas serviced by the public sewer of the Town. Procedure dictates (§230-64), that inspection be completed prior to the transfer of a property and to comply with code §230, Articles IV and VIII. The main purpose of the inspection requirement is to prevent stormwater from entering the wastewater sewer system that is ultimately treated at the Town’s wastewater treatment plant. This is required to ensure compliance with the NYS Department of Conservation. If you have any questions or concerns regarding the Water and Sewer Codes, please contact the Water Department at (315) 568-6211. All Code questions can be research at or you can contact the Zoning & Code Enforcement Officer at (315) 568-8013 for information.

Annual Water Quality Report for 2018
- Click here to view the report (.pdf)
Annual Water Quality Report for 2017

- Click here to view the report (.pdf)
Annual Water Quality Report for 2015
- Click here to view the report (.pdf)
Water-Sewer Report for January 2014
- Click here to view the report (.pdf)
Annual Water Quality Report for 2013
- Click here to view the report (.pdf)

Chief Wastewater Treatment Plant Operator
Joseph Tullo

Chief Water Treatment Plant Operator
Joseph Tullo

Water Department
130 Ovid Street
Seneca Falls, NY 13148

Sarah Wright, Water/Sewer Acct. Manager & Sr. Acct Clerk
Kassandra Gramling, Senior Account Clerk

Office Hours
8:30 AM - 4:00 PM

Phone: 315-568-6211
Fax: 315-568-4672

Click Here

- Credit Policy For Filling of Swimming Pools (.doc)

Pool Credit Form (pdf)

The Seneca Falls Water Department will use, the "Hyper-Reach" emergency telephone notification system to inform residents of emergency water issue such as, boil water advisories and water conservations needs, as a way to reach residents quicker when an issues arises. This is the same system that the Seneca Falls Police Department uses in conjunction with the Seneca County and the Sheriff’s Department. Mobile/cell phone users must register for this service in order to receive notification. Users have the option to receive audio messages, text messages or both along with an email alert. Registration takes a few minutes and all information is kept confidential. All hardline users will automatically receive these notifications. Click here to register.

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